Monday, September 13, 2010

Job security???

When to the bank today to make a deposit.

Didn't remember my 10 digit account number.

Apologized to the teller for my brain lapse and for causing her to do unnecessary busy work.

Her response:
No problem, sir. It's job security for me.

In a day in age when people grasp to job security tighter than almost anything, it seems kind of like grasping at straws if your job security is found in something as mundane as filling out a deposit slip for a customer.  She was very kind in helping me, which I did Appreciate!

But, don't be a cog in the system relying upon customers to forget their account numbers to ensure your job security.

A a great business book to consider reading is... Linchpin  by Seth Godin.


Linchpin: Are You Indispensable?

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